FAQ
II: Is the hardware real gold?
Absolutely, all our hardware features solid brass that undergoes a gold galvanization process. Every piece of hardware is expertly crafted in Florence, Italy, by skilled goldsmith craftsmen with over three generations of experience. Each piece goes through a meticulous process to ensure the highest quality and attention to detail.
III:. What makes your products unique and luxurious?
Our products are meticulously handmade by skilled artisans in our factory, using the finest quality materials sourced directly from Italy. The craftsmen pay special attention to detail, ensuring top-notch quality and exquisite craftsmanship. Our designs are timeless, elegant, and exclusive, distinguishing our brand in the luxury market. We aim to provide customers with a luxurious experience through superior craftsmanship, meticulous attention to detail, and the use of exceptional quality materials in each product.
IV. Where are your products manufactured?
All our collections are crafted in Italy, utilizing locally sourced materials, and our craftsmen and artisans are all Italian with decades of experience.
V. Do you offer customization or personalization options for your products?
Certainly, we never say no to our clients and can personally create anything anyone can dream of.
VI. What materials are used in your leather goods and home goods collections?
We consistently use the finest leathers, brass, gold, linen, cotton, and other natural materials, without compromise, and we never use synthetic materials.
VII. How should I care for and maintain my luxury items?
Please visit our care section, but feel free to contact us directly if you have any questions or doubts.
VIII. Do you offer international shipping?
Yes
IX. Can I visit a physical store or showroom to see the products in person?Certainly, you are welcome to visit our flagship 12,000 square foot store in Coral Gables, Florida.
X. Do you offer gift wrapping services for purchases?
Absolutely, everyone appreciates a beautifully wrapped gift. Feel free to reach out to your sales associate or contact us directly for assistance with gift wrapping or special arrangements.